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Serious Incident Investigation and Response
Member price: $93.50
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Price: $110.00
Online
27 Oct. 2021, 12PM - 2PM
Develop an understanding of incident management and compulsory reporting obligations, methodology and how incident management drives quality improvement and customer safety.
ACHS offers this interactive training to support organisations with respect to: the Aged Care Quality Commission Standards (2019), the Serious Incident Response Scheme (April 2021) and further references the effective incident management systems - Best practice guidance (March 2021) published by the Aged Care Quality Commission.This virtual training session will provide you with an understanding of how to take the next step from framework to practice when it comes to incident management. It will provide you with a clear appreciation of how to carry out an incident investigation and develop recommendations that drive systems improvement for customers of Aged Care Services across Australia.
Key Outcomes
- Understand the incident management obligations and compulsory reporting obligations.
- Understand how incident management drives quality improvement and customer safety.
- Gain awareness of different incident review methods, including serious incident event reviews.
- Develop skills in ‘systems thinking’ and evidence-based solution design.
- Know how to implement and measure the effectiveness of recommendations to improve service delivery and safety.
Who should attend
Aged care professionals including:
- Executive and leadership
- Nurses and Carers
- Allied Health Professionals
- Mental health Practitioners
- Consumers
Presenter
