Root Cause Analysis (RCA)

Member price: $204.00 | Price: $240.00

Online

19 Oct 2021 - 20 Oct 2021, 11AM - 2PM

Understand the policy and legislative requirements of undertaking a Root Cause Analysis. Develop skills in conducting the RCA process.

The goal of the Root Cause Analysis (RCA) process is to find out what happened, why it happened, and to determine what can be done to prevent it from happening again.

This RCA training is being conducted as two, 3-hour virtual interactive sessions over two days. It will take you through all the steps to conduct an RCA for severe harm and frequent clinical incidents. The training will introduce you to systems thinking and focus on improving and redesigning systems and processes to prevent harm to future patients. A key aspect to be explored will be the relationship between the system of care and individual human performance to improve the effectiveness of recommendations.

Due to the popularity of this course and in response to feedback, we have now changed the course to two X 3-hour sessions and we are limiting the number of participants to 100.

Key Outcomes

Understand how Root Cause Analysis links with Clinical Incident Management and Quality Improvement as per the Clinical Governance Framework and Standard 1 NSQHS second edition
Understand the policy and legislative requirements of undertaking a Root Cause Analysis
Have a practical understanding of the steps of the RCA process
Develop skills in conducting staff interviews to identify the sources of clinical process failure
Be able to develop recommendations which provide strong evidence of effectiveness including how to distinguish between special and common cause variation
Learn the methodology of plan, do, study, act (PDSA) cycles as a core technique for testing recommendations
Be able to formulate an implementation plan to ensure recommendations drive continuous improvement in patient quality and safety.

Who should attend

Health care professionals including:

clinical managers and medical heads of departments
surgical and procedural team leaders
directors of patient safety
patient safety officers
frontline clinicians who provide care and services to patients

Presenter

Adj Assoc Professor Bernie Harrison
Director of the ACHS Improvement Academy
View the profiles of our faculty members

What previous participants have said

"The RCA training session was great. It was well structured and interactive. The way we broke into groups and then compared our thought processes and system improvement opportunities was excellent. The presenter/s were really knowledgeable, and everything was done with great humour. Thank you, Bernie and the team!" Alison King (Quality Officer)

"I was amazed that a zoom meeting could do all that was achieved with so many groups and group work Thank you to Bernie for the awesome facilitation of this course." Aileen

"It is was very interactive considering it was a zoom meeting. The content was well defined and relevant. Very professionally put together and presented." Jan Elkin-Roberts

"The in-depth cover around the legislative framework and opportunity to work in groups."

"Bernie is a fantastic presenter and made the learning experience excellent."

"The trainer was very knowledgeable."